Table 3 Summary of how the use and role of digital meetings changed over time in relation to TAM and TTF
Digital meetings – TAM | Spring of 2021 | Spring of 2022 |
|---|---|---|
External variables | - Directives and restrictions due to Covid-19. - Social distancing. | - Directives and routines as before Covid-19. - No social distancing. |
Perceived usefulness | - Enables social interaction despite social distancing. - Makes work more efficient as it triggers shorter meetings, formalized communication, and time savings due to less travels. | - Makes work more efficient as it triggers shorter meetings, formalized communication, and time savings due to less travels. |
Perceived ease of use | - Convenient for certain meetings. | - Convenient for certain meetings. |
Actual system use | - Daily to periodic use. | - Periodic use when convenient. |
Digital meetings – TTF | Spring of 2021 | Spring of 2022 |
Task characteristics | - Meetings in larger groups. | - Meetings when attendance not possible in person. |
Technology characteristics | - Video conferencing software allowing meeting attendance online. | - Video conferencing software allowing meeting attendance online. |
Task-technology fit | - Digital meetings enable social interaction and meetings despite social distancing. | - Digital meetings enable flexible attendance and presence at meetings when necessary. |
Utilization | - Daily or periodic use. | - Periodic use when convenient. |
Performance impact | - Necessary for social interaction and processes despite social distancing. - Makes work more efficient as it triggers shorter meetings, formalized communication, and time savings due to less travels. | - Convenient for certain meetings. - Makes work more efficient as it triggers shorter meetings, formalized communication, and time savings due to less travels. - Increased possibilities to attend education and seminars. |