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Table 4 Demand attributes based on the Kano model

From: Demand analysis of transitional care for patients undergoing minimally invasive cardiac interventions with AI-driven solutions: a mixed-methods approach

Demand

Kano model attribute

Category

Better-worse coefficient

Rank

 

A

O

M

I

Q

R

 

SI

DI

SI

DI

D1

66

34

1

20

15

1

One-dimensional

0.826

0.289

2

1

D2

61

33

1

24

17

1

One-dimensional

0.790

0.286

5

2

D3

66

34

0

25

11

1

One-dimensional

0.800

0.272

4

4

D4

73

35

0

18

10

1

One-dimensional

0.857

0.278

1

3

D5

63

31

0

30

11

2

One-dimensional

0.758

0.250

11

7

D6

66

29

0

29

12

1

Attractive

0.766

0.234

9

9

D7

55

27

0

39

11

5

Indifferent

0.678

0.223

23

16

D8

66

26

0

31

13

1

Indifferent

0.748

0.211

12

19

D9

66

28

0

29

12

2

Attractive

0.764

0.228

10

14

D10

60

24

1

36

14

2

Indifferent

0.694

0.207

20

21

D11

57

27

0

37

13

3

Indifferent

0.694

0.223

20

16

D12

63

30

1

26

16

1

One-dimensional

0.775

0.258

6

5

D13

66

31

0

23

16

1

One-dimensional

0.808

0.258

3

5

D14

65

25

0

31

13

3

Indifferent

0.744

0.207

14

21

D15

61

25

0

37

11

3

Indifferent

0.699

0.203

18

23

D16

64

30

0

28

12

3

One-dimensional

0.770

0.246

7

8

D17

62

27

0

33

13

2

Indifferent

0.730

0.221

16

18

D18

64

28

0

31

13

1

Indifferent

0.748

0.228

12

12

D19

57

28

1

38

10

3

Indifferent

0.685

0.234

22

9

D20

58

28

0

37

10

4

Indifferent

0.699

0.228

18

12

D21

62

26

0

36

12

1

Indifferent

0.710

0.210

17

20

D22

63

28

0

33

11

2

Indifferent

0.734

0.226

15

15

D23

67

29

0

29

11

1

Attractive

0.768

0.232

8

11

  1. Abbreviation: A = attractive attribute, O = one-dimensional attribute, M = must-be attribute, I = indifferent attribute, Q = questionable results, R = reverse attribute, SI = satisfaction index, DI = dissatisfaction index