Item | Mean ±.SD | Rank |
---|---|---|
Beds capacity | 2.90±0.83 | 12 |
Available equipment & facilities | 3.56±0.84 | 6 |
Available supplies | 4.21±0.55 | 1 |
Number of doctors | 3.34±0.90 | 8 |
Number of nurses | 3.93±.67 | 4 |
Number of pharmacists | 4.21±0.61 | 2 |
Patients’ waiting time | 3.03±0.93 | 10 |
Patients’ paperwork | 3.12±0.94 | 9 |
Interpersonal relationships among staff | 4.00±0.76 | 3 |
Communication between staff and patients | 3.81±0.78 | 5 |
Emergency department design | 3.03±0.99 | 11 |
The environment of the emergency room is hygienic | 3.46±0.76 | 7 |
Mean score % | 71.09 % |