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Table 3 Descriptive statistics of access measures averaged across 24-month period

From: Churning the tides of care: when nurse turnover makes waves in patient access to primary care

Outcome

M

SD

Average Third-Next-Available Appointment

20.70

27.54

Established PC Patient Wait Time in Days

3.89

7.88

UC Utilization

0.05

0.16

ER Utilization

44.32

37.37

Total Inbound to Total Outbound PC Secure Messages

1.65

3.12

  1. Note. PC = primary care; UC = urgent care; ER = emergency room